275 Prospect Street, PO Box 67, Norwood, MA 02062
781.762.6804 Phone | 781.762.0229 Fax

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Hot Lines

Child Abuse/Parental Stress

DSS Child at Risk Hotline 1-800-792-5200


Answering service for DSS. Can give referrals to services in the area. Can help caller determine the need to file a 51A report. For during business hours.

Girls and Boys Town National Hotline (24 hours/day) 1-800-448-3000

Callers talk to highly-trained, professional counselors who listen and give "right now" answers. They're sympathetic people who have expertise dealing with these and other problems: depression; suicide; running away; parenting problems; relationship concerns; physical, sexual, and emotional abuse; chemical dependency; mental health; anger; aggressive behavior.Child-At-Risk Hotline at Judge Baker Children's Center (after hours) 1-800-792-5200

For reporting suspected child abuse or neglect in Massachusetts outside of business hours. National Child Abuse Hotline (24 hour support and referral line) 1-800-422-4453

Deals with issues of parental stress and abuse. Able to refer people to appropriate services.Parents Helping Parents 1-800-882-1250

Parental stress support groups. Parental Stress Line1-800-632-8188

24-hour hotline for parents.

Domestic Violence Rape and Sexual Abuse

Elder Abuse Hotline
1-800-922-2275
National Domestic Violence Hotline 1-800-799-7233
Safelink 877-785-2020

MA Statewide Domestic Violence hotline support line for those experiencing violence within relationships. Can connect callers directly to shelters for in-take, if appropriate.
 

 

Rape and Sexual Abuse

Elder Abuse Hotline
1-800-922-2275
 

 

Addictions

Alcoholism Hotline
1-800-252-6465
Gambler's Anonymous 1-617-338-6020

24 hour support line. Can refer person to meetings throughout MA.
MA Substance Abuse Hotline
1-800-327-5050 or 1-617-338-6020


24 hour support, information and referral line. Helps to determine need and provides phone numbers for appropriate resources.
Statewide Substance Abuse Information Line
1-800-ALCOHOL or 1-800-COCAINE

 

Basic Needs

United Way First Call For Help
1-800-231-4377


Phone counselors refer for all kinds of resources and have up-to-date information about funding.
Project Bread 1-800-645-8333

Food stamp hotline.
Women, Infants and Children (WIC)
1-800-WIC-1007


Nutritious foods, nutrition counseling for women & children under age five.
 

 

Disabilities

Disabilities Information Hotline
1-800-692-0249
Disabled Persons Protection
Commission 1-800-426-9009

 

Health

AIDS Action Hotline
1-800-255-2331

Free and anonymous answers and
support for all HIV/AIDS questions
and concerns.
Children's Medical Security Plan 1-800-909-2677

Free or low-cost health care age 18 or under for those ineligible for MassHealth.
Health Helpline
(Health Care for All)
1-800-272-4232


If you have questions or problems
getting health care, call Health Care for All's Free Helpline. The Helpline answers people's questions about the health care system and provides information and makes referrals to appropriate resources. The Helpline
is an independent consumer resource that is free and available
to anyone.

Para recibir información en
español, llame al 1-617-350-6207
 

 

Mental Health

AIDS Action Hotline
1-800-255-2331


Free and anonymous answers and support for all HIV/AIDS questions and concerns.
Children's Medical Security Plan
1-800-909-2677


Free or low-cost health care age 18 or under for those ineligible for MassHealth.

 

Suicide Prevention

National Alliance for the Mentally Ill (Also MA Alliance)
1-800-370-9085


Grassroots, self-help, support and advocacy organization of consumers, families and friends of people with mental illness. They are dedicated to supporting and advocating for the needs of people affected by mental illness. Will also provide information and referrals.
National Alliance for the Mentally Ill
(Also MA Alliance)
1- 800-370-9085


Grassroots, self-help, support and advocacy organization of consumers, families and friends of people with mental illness. They are dedicated to supporting and advocating for the needs of people affected by mental illness. Will also provide information and referrals.